Preparing for a Funeral

We understand that this may be the first time that you are dealing with this life event.

Many people are unsure as what to do following the loss of a loved one.

Therefore, we have put together some information to guide you.

We also know that planning a funeral is hard work. View our services and pricing to see how we will be able to assist you.

Preparing for a Funeral

We understand that this may be the first time that you are dealing with this life event. Many people are unsure as what to do following the loss of a loved one. Therefore, we have put together some information to guide you.

We also know that planning a funeral is hard work. View our services and pricing to see how we will be able to assist you.

What to do when someone passes away?

If your loved one passes away in a hospital:

The hospital nursing or administrative staff will arrange for a doctor to complete the necessary documents for the release of the body into our care and enable us to register the death on your behalf. If you have chosen a cremation, additional paperwork would be required, this we will also arrange for you.

If your loved one passes away at home or in a nursing/care facility:

Firstly, contact the deceased doctor, providing he or she is satisfied that the cause of death is natural, they will issue all the required documentation for either burial or cremation. The care home facility staff will assist you where possible.

If your loved one passes away unexpectedly:

If the deceased had not been receiving any medical care from either their own doctor/hospital/nurse, you must call for paramedics, deceased doctor or the police (SAPS) to assist at the location of death. These are standard procedures and further investigations maybe needed to establish the facts surrounding the death.

If your loved one passes away overseas or away from their usual home:

Whether they pass within South Africa or overseas, we are here to assist with the repatriation of your loved one’s body. We will work alongside other services providers to facilitate all the necessary documentation and local requirements.

If you have any questions or concerns, we are here to help. Our professional funeral directors are available 24/7 to be there when you need us.

IMG-20230614-WA0074
IMG-20230614-WA0073
IMG-20230614-WA0075

What to do after someone has passed away?

Choosing the right coffin or casket

The choice of the coffin or casket will really depend on your budget and what instruction the deceased may have made. Coffins and caskets vary in price and construction, these range from solid wood to wood veneer or our eco range of biodegradable coffins. All these options we will discuss with you at the time of arranging the funeral.

Coffin adornments and mementos

You may decide to arrange flowers, flags and other adornments to personalise or place into the coffin or casket that would be fitting for that person. These you are welcome to discuss with us and we will happily accommodate. However please keep in mind that should a cremation be requested, some items may have to be removed from the coffin due to environmental regulation, these would be returned to you respectfully.

Dressing and make up for the deceased

You may choose for us to dress your loved one, this is especial helpful should you wish to view the deceased. If the deceased had no preference for clothing, choosing something they enjoyed wearing. Should you request, we can use make up, maybe again they had a special favourite colour or shade of makeup. We will do all we can to accommodate your requests

Viewing your loved one

This is a very personal decision and only one you can personally make, our experience tells us that many people find closure in viewing, spending some special time with their loved one and to say final goodbyes. If you choose to view, you may wish to bring photos or other items to be placed in the view area, this is just another way of achieving closure and to personalise the time you spend with them. We would like to stress that viewing is not essential, and we fully appreciate that many family do not wish too, this is perfectly acceptable.

Music and order of service

Many family choose traditional Hymns and reading from the Bible, music plays a pivotal point in the ceremony and can range from classic songs to pop music depending on your requirements. We will help and advise you on creating the order of service and we can also assist with the design, order of service can be either a booklet or any format you wish. This can include pictures, tributes and letters.

Memorial Masonry

You may choose to have a head stone, this can be arranged, and we can provide a quote, our website has a dedicated section where we have a selection of choices. Many other options are available, please contact us for details.

Floral Tributes

Beautiful flowers normally grace most funeral and cremation services and are a tribute to your loved one. Flowers come in many arrangements, such as worded tributes MUM, DAD, BROTHER, SISTER etc. Other tributes come in the form of Bouquets, wreaths and coffin sprays. All these can be individually created and serve a genuine and symbolic gesture. We can arrange floral tributes for you while making the funeral arrangements

Have some questions you don’t see here? Give us a call and we’ll do our best to assist you in any way we can. We know this can be hard so we have your back.

Think you’re forgetting to ask an important question? See what other people have asked in the past in our Frequently Asked Questions (FAQ) section.

What to do when someone passes away?

If your loved one passes away in a hospital:

The hospital nursing or administrative staff will arrange for a doctor to complete the necessary documents for the release of the body into our care and enable us to register the death on your behalf. If you have chosen a cremation, additional paperwork would be required, this we will also arrange for you.

If your loved one passes away at home or in a nursing/care facility:

Firstly, contact the deceased doctor, providing he or she is satisfied that the cause of death is natural, they will issue all the required documentation for either burial or cremation. The care home facility staff will assist you where possible.

If your loved one passes away unexpectedly:

If the deceased had not been receiving any medical care from either their own doctor/hospital/nurse, you must call for paramedics, deceased doctor or the police (SAPS) to assist at the location of death. These are standard procedures and further investigations maybe needed to establish the facts surrounding the death.

If your loved one passes away overseas or away from their usual home:

Whether they pass within South Africa or overseas, we are here to assist with the repatriation of your loved one’s body. We will work alongside other services providers to facilitate all the necessary documentation and local requirements.

If you have any questions or concerns, we are here to help. Our professional funeral directors are available 24/7 to be there when you need us.

IMG-20230614-WA0074
IMG-20230614-WA0073
IMG-20230614-WA0075

What to do after someone has passed away?

Choosing the right coffin or casket

The choice of the coffin or casket will really depend on your budget and what instruction the deceased may have made. Coffins and caskets vary in price and construction, these range from solid wood to wood veneer or our eco range of biodegradable coffins. All these options we will discuss with you at the time of arranging the funeral.

Coffin adornments and mementos

You may decide to arrange flowers, flags and other adornments to personalise or place into the coffin or casket that would be fitting for that person. These you are welcome to discuss with us and we will happily accommodate. However please keep in mind that should a cremation be requested, some items may have to be removed from the coffin due to environmental regulation, these would be returned to you respectfully.

Dressing and make up for the deceased

You may choose for us to dress your loved one, this is especial helpful should you wish to view the deceased. If the deceased had no preference for clothing, choosing something they enjoyed wearing. Should you request, we can use make up, maybe again they had a special favourite colour or shade of makeup. We will do all we can to accommodate your requests

Viewing your loved one

This is a very personal decision and only one you can personally make, our experience tells us that many people find closure in viewing, spending some special time with their loved one and to say final goodbyes. If you choose to view, you may wish to bring photos or other items to be placed in the view area, this is just another way of achieving closure and to personalise the time you spend with them. We would like to stress that viewing is not essential, and we fully appreciate that many family do not wish too, this is perfectly acceptable.

Music and order of service

Many family choose traditional Hymns and reading from the Bible, music plays a pivotal point in the ceremony and can range from classic songs to pop music depending on your requirements. We will help and advise you on creating the order of service and we can also assist with the design, order of service can be either a booklet or any format you wish. This can include pictures, tributes and letters.

Memorial Masonry

You may choose to have a head stone, this can be arranged, and we can provide a quote, our website has a dedicated section where we have a selection of choices. Many other options are available, please contact us for details.

Floral Tributes

Beautiful flowers normally grace most funeral and cremation services and are a tribute to your loved one. Flowers come in many arrangements, such as worded tributes MUM, DAD, BROTHER, SISTER etc. Other tributes come in the form of Bouquets, wreaths and coffin sprays. All these can be individually created and serve a genuine and symbolic gesture. We can arrange floral tributes for you while making the funeral arrangements

Have some questions you don’t see here? Give us a call and we’ll do our best to assist you in any way we can. We know this can be hard so we have your back.

Think you’re forgetting to ask an important question? See what other people have asked in the past in our Frequently Asked Questions (FAQ) section.