Legal Documents

Privacy Policy

Effective Date: 01 June 2025
Last Updated: 01 June 2025

Status Funerals International – Celebration of Life We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and destroy your personal information in accordance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA).

By using our website and services, you agree to the terms of this Privacy Policy.

Information we collect

We may collect the following categories of personal information:

Full name
Email address
Phone number
Physical address
Payment and billing information
IP address and browser details
Any personal information submitted via forms or direct communications

Pupose of Collection and use

We collect and use your information only where it is lawful and necessary. Purposes include:

To provide services you request
To process payments
To communicate with you about your account or our services
To comply with legal obligations
To improve our website and services
With your consent, to send promotional material

Legal Grounds for processing

GDPR & POPIA

We process personal information under the following legal bases:

Your consent
Performance of a contract
Legal obligations
Legitimate interests (provided your rights do not override ours)

Data storage and Security

We take appropriate technical and organizational measures to safeguard your personal data, including:

Encrypted storage on secure servers
Access restricted to authorized personnel
Regular security audits and data protection training

Data is stored only for as long as necessary to fulfill its purpose or to comply with legal requirements.

Data retention and Destruction

Personal data is retained only as long as necessary for the purposes it was collected.
Once no longer needed, data is securely destroyed using industry-standard methods:
- Digital data is permanently deleted or anonymized.
- Physical documents are shredded or securely disposed of.
A record of destroyed data may be kept for audit purposes.

Your Rights

Personal data is retained only as long as necessary for the purposes it was collected.
Once no longer needed, data is securely destroyed using industry-standard methods:
- Digital data is permanently deleted or anonymized.
- Physical documents are shredded or securely disposed of.
A record of destroyed data may be kept for audit purposes.

Your Rights

You have the right to:

Access your personal information
Correct or update your information
Request deletion (the “right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Regulator (South Africa) or a Data Protection Authority (EU)

To exercise these rights, contact us at:

Email: admin@colfunerals.co.za
Phone: +27 14 717 1808
Postal Address: 46 Joe Slovo Street Modimolle 0510 Limpopo RSA

International Data Transfers

If we transfer personal data outside the EU or South Africa, we ensure:

Adequate protection is in place (e.g., Standard Contractual Clauses or adequacy decisions).

Cookies & Tracking

Of and when we use cookies and similar technologies to enhance your experience. You can manage your cookie preferences in your browser settings. Please see our [Cookie Policy] for more details.

Third Parties

We do not sell your personal data. We may share it with trusted third-party providers (e.g., payment processors, cloud hosting) under strict data protection agreements.

Changes to this Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website with the effective date clearly marked.

Contact us

If you have questions about how we handle personal data or this policy, please contact our Data Protection Officer (DPO):

Email: admin@colfunerals.co.za
Phone: +27 14 717 1808
Postal Address: 46 Joe Slovo Street Modimolle 0510 Limpopo RSA

Thank you for trusting Status Funerals International – Celebration of Life. We are committed to safeguarding your personal information.

Website Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Status Funerals Celebration of Life relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Status Funerals Celebration of Life or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 46 Joe Slovo Street, Modimolle, 0510, Limpopo. Our company registration number is 2022/451164/07 registered in the Republic of South Africa. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website does not currently use cookies to monitor browsing preferences. We reserve the right to apply cookies to our website and should we choose to do so and If you do allow cookies to be used, the following personal information may be stored by us for use by third parties such as trusted service partners etc. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of South Africa.

Copyright Statement

Any redistribution or reproduction of part or all or any of the contents in any form is prohibited other than the following:

- you may print or download to a local hard disk extracts for your personal and non-commercial use only.

- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Direct Cremations Terms & Conditions

Full payment and signed invoice plus copy of proof of payment to be provided before the deceased can be taken into our care

Subject to change

Additional charges may apply

Status Funerals Celebration of Life may change, alter, amend or withdraw this offer at anytime.

Fees and charges may apply. Such as unforeseen additional expenses, additional removal costs outside a radius of 200 km from our location (Modimolle) Additional requests that are not covered within this current service package.

Full additional fees (if any) will be shown and explained within the invoice.

By signing the invoice you accept and enter into the agreement that Status Funerals Celebration of Life will provide the said services at the specified amount as per the invoice and agree to be bound by our terms and conditions.

These terms and condition are subject to change, alterations, amendments or withdrawal at anytime.

Refund Policy

Our refund lasts 30 days. If 30 days have passed since your transaction, we can’t offer you a full refund.

To be eligible for a refund, a valid reason needs to be brought to our attention and approved by our management in writing.

To complete your refund, we require a receipt or proof of transaction.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Any transaction older than 30 days.

We will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at accounts@colfunerals.co.za